5

I've been taking my 1998 Ford here for six years, and am always satisfied, pleased, and reassured by the experience. Now that I live fifteen miles away instead of around the corner, I still go back for service because trust in a good mechanic is hard to build, and once you find that you don't let go! Today I went in with a budget and when they discovered a bigger problem with my spark plug wires than I could pay for, I was delighted to learn they had a pick-n-pull vehicle in the yard to substitute a replacement part for the new one I couldn't afford. Thank you Dana and Crew for being creative and persistent in solving the problem! I was ready to come back in after my next paycheck, but didn't have to because they were so on top of it! They sure do deserve that AAA-certified rating, and I hope you'll give them a try!

2

Dana and his people are great but the price and the service are not worth it. After years of bringing my cars here I am going somewhere else. I brought a car to do a check before I bought it. No problems. No warning, Everything okay. Five months later I have to have a new transmission that is going to cost me $4,0000!!!

5

We just learned that Dana Meyer Auto Care can fix an issue we have had with our Jeep for over 3 years! For an extremely reasonable rate along with other persistent issues we had forgotten to mention when dropping off the car. Thorough, reasonable, and communicative. If you're in the Bay Area, don't hesitate. Simply put, best car repair service, ever.

2

When my wonderful wife thought she would please me by fueling at Costco when she was there (since I had asked her why she did not do so). However, not knowing this when I drove the vehicle later, I realized something was wrong. I smelled the fuel filler hole with the cap off and said 'Oh, S**t!). I asked my wife where she filled up and she said Costco, like you suggested. I said great, but you put gasoline in the Diesel van!. After determining how much was put in, we started calling around to local mechanics to see if someone could assist as the extracted fuel would not be usable and would need to disposed of properly. Most could not help. Dana said he could. We were grateful. Since we were desperate, the price seemed reasonable. I asked my wife to have them replace the fuel filter too, which I provided and put on the passenger seat. I go to pick up the vehicle... then the trouble starts. First off, they added a $50+ charge for a dipstick. I asked what that was for. Apparently, when they checked the oil (a good practice... to drum up business), the dipstick hit the positive side of the battery cabling and fried. Dana said the dipstick had other burn marks like it had happened before. I said it never happened to me and I never saw any burn marks and could he show me the dipstick. He said sure, and went back to find it. He could not produce it. He would not concede it was their fault. So I paid and said to myself, that was a small price for them to pay to lose a customer. When I got to the vehicle, I noticed the fuel filter is not installed. I go back in to inquire. He said he told my wife it would only be done if needed. I'm not sure how he would know if it was needed or not. My wife did not understand it this way. I replaced it myself, later. Finally, when I go the the fuel station a block away to fill up, I find out Dana and crew left at least 10 gallons in the vehicle. So not a very thorough job of extracting the fuel (they did it manually with a crank pump, I think, and it was probably taking too long for the price he quoted... but that was his mistake). So, as nice as they seem to be, I would not bring any of my vehicles back to them. They seem to like to pass on their mistakes to customers.

4

Took my family's three vehicles here for service and have been satisfied with their service. They don't have loaner cars, so you are on your own after dropping off your vehicle. Kat and Alex are great at writing up vehicle for service and explaining what was going to be done. They call when the vehicle is ready. Not a lot of bells and whistles to this place but they do get the work done. After taking my cars to Oakland Acura (about 10 miles away), I'd say I've found a winner.

5

I've brought my car there three times for service and have been completely satisfied each time. Dana and the other mechanics are very knowledgeable and act professionally, from an old motorhead who knows cars. They are courteous and actually do listen to your concerns and observations. They also go the extra bit to inform you of things that they feel should be attended to. This is not a discount, cheapo operation but a professionally managed garage that is fully competent in diagnosis and repair. You will not be dissatisfied with the quality of their work.

1

I brought my truck in for some minor work and they told me I needed to replace the seals on my transmission. A week later my truck completely died and I had to replace the transmission. Perhaps just a coincidence. I have two friends that took their cars in for replacement of thermostats. BOTH times they were put in BACKWARDS! I never work on cars but I remember making the same mistake in high school shop class. This kind of establishment should never be making this kind of mistake. NEVER again.

5

I've been a loyal customer for 11 years and wouldn't go anywhere else. I had noticed some fluid -- looked like water -- dripping from my car. Called Dana's assistant Cat and she had me come right in with it. They checked all fluids and several other things, diagnosed it as air conditioner condensation, filled one of my tires and sent me off, no charge. I trust Dana and his staff implicitly.

5

I wish I'd gone to Dana Meyer from the minute I bought my car. I would have saved tons of time, money, and general hassle - instead I mistakenly thought the Saturn dealership would be the best place to take my car. No way. Dana takes excellent care of my vehicle, gives great tips, works fast, has amazing prices, and great staff. Go here no matter what make your car - you won't regret it.

5

Dana Meyer is the kind of place where complete car idiots like myself come away feeling respected and well treated. Friendly, well-organized, and prompt service, thorough explanations of what has been done by the mechanics and what will need to be done and when. Options offered for lower-cost repair alternatives and the pros and cons of each. In short, expert, thoughtful, professional (and very prompt!) service. As another reviewer noted, they're not the cheapest, but trust is worth a great deal when we're talking about car repair. Great local business.

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