Oh my gosh, I found my forever auto shop!! I had great anxiety, having postponed tuneups or work of any sort for a long thr(*cough*) years, due to my limited finances. I feared it would cost me an ever-increasing fortune; more so, I feared being chastised and embarrassed for having neglected my little Yaris. But a friend of mine had been waxing poetic about Dana Meyer Auto Care, noting how immensely kind they have been, to him; so, with my freelance work picking up, I finally saved enough and brought in my car. First off, Cat and the front desk team are so very warm and delightful. Cat's down-to-earth personality and good humor were encouraging, and not the slightest bit judgmental. She was mindful of my anxiety, and thoroughly explained everything they would do--a top-to-bottom assessment (which was quite informative), along with tuneup and oil change. Secondly, I found the prices perfectly reasonable--in fact, even with the additional work on my breaks, it came out to a couple of hundred less than I had anticipated. As for the negative review about their markups, nonsense: *all* shops mark up parts--so do I, when I need to make purchases on behalf of my design clients. Keep in mind, markups are, in essence, a labor expense: you are paying for another person's hours in sourcing and obtaining these items. For me, Dana Meyer's reasonable markup is welcome, in exchange for my being able spend my hours doing *my own work* of earning an income. As a freelancer, time really is money, and it's great to have a service shop I can trust to handle sourcing parts. Thirdly, that word, "care," in their company name: they took good care of my car--it feels light and smooth and solid; it purrs. They cared about me, not only as a customer, but as a human being (Cat and I totally bonded over our both being musicians!). And they care about each other--the interactions between staff were genuinely kind and familial--it felt good, being there. The Dana Meyer team did a great job on my Yaris, and I look forward to returning in March for my next service.